Data retention schedule
Last updated 8 November 2026
This schedule sets out how long PlagCheck Ltd keeps information. Organisations may set shorter periods for documents submitted through them, and you can delete your own documents and account at any time.
Retention Periods
| Information | Retention Period |
|---|---|
| Submitted documents and reports | Until deleted by you or your organisation, or the end of the organisation’s retention period |
| Uploads that could not be processed | 7 days |
| Account information | While the account is open |
| Unverified accounts | 30 days |
| Deleted accounts | Personal data removed immediately and remaining records purged within 30 days; documents submitted through an organisation are kept under its retention period with your name removed |
| Payment and invoice records | 7 years, or longer if required by law |
| Security and audit logs | 7 years |
| Sales and support enquiries | 2 years |
| Usage and analytics data | 180 days |
| Backups | Up to 12 months |
Deletion
When a document is deleted, its file, extracted text and reports are permanently removed and it is no longer used for matching. Deleted information is removed from backups as they expire.
Legal Hold
Information subject to a legal hold, such as during a misconduct investigation, is kept until the hold is released.
Contact
- Company: PlagCheck Ltd
- Website: origlots.com
- Email: support@origlots.com